Break Fix Support & Services

Our managed IT support services are there to provide confidence in your IT hardware and systems and the dependency you require from your critical business applications and services. Sysmac Solutions support is available with varying levels of cover to meet your specific requirements including break fix/on-demand IT support. Our service desk is available 24 x 7 x 365 days a year and should any problem not be able to be resolved remotely, we have an escalation to site process which enables you to have an engineer on site as quickly as possible.
When you are looking for IT support, break-fix services are designed to address any problems as they arise, you need not to take help from your managed IT service provider all the time, but you will still be paying for their services.