To enable us to serve your needs for ongoing support in these areas we offer a number of support options. The client can choose which option will best suit his needs at the time. We intend to grow with each client and enable the client to change support options as and when required. A Support Level Agreement can be drawn up with each client. In this agreement the client can specify particular needs. Without such an agreement in place we can still offer support as and when required on a time and material basis